Cookie policy

When you access our website, you see a message to warn you that our website makes use of cookies. By displaying this message we hope that we are providing you with the information you require about our use of cookies, and presenting you with the option to consent to their use. This message will be displayed until such time as you agree to our site using cookies by clicking on the accept button.

What is a cookie?

A cookie is a small amount of data, often including a unique identifier, sent to the browser of your computer or mobile phone (referred to here as a “device”) from a website’s computer. It is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it.

During the course of any visit to our website, every page you see, along with a cookie, is downloaded to your device. Many websites do this because cookies enable website publishers to do useful things like find out whether your device (and probably you) has visited the website before. On a repeat visit this is done by the website’s computer checking to see, and finding, the cookie left there on the last visit.

How do we use cookies?

On the ESOL Hub website, we use cookies to give you the most relevant experience by remembering your preferences and repeat visits.  By clicking “Accept All” you consent to the use of ALL the cookies.  However, you may visit “Cookie Settings” to provide a controlled consent.

Third party cookies on our pages

Please note that during your visits to our website you may notice some cookies which are unrelated to us. When you visit a page with content embedded from, for example, YouTube or Flickr, or our partner ESOL provider websites, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Cookies used on our site

Cookie name: _fbp
Description: This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
Session duration: 3 months

Cookie name: mc
Description: Quantserve sets the mc cookie to anonymously track user behaviour on the website.
Session duration: 1 year 1 month

Cookie name: __qca
Description: The __qca cookie is associated with Quantcast. This anonymous data helps us to better understand users’ needs and customize the website accordingly.
Session duration: 1 year 26 days

Cookie name: _ga_D0FG6LT34W
Description: This cookie is installed by Google Analytics.
Session duration: 2 years

Cookie name: _ga
Description: The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Session duration: 2 years

Cookie name: PHPSESSID
Description: This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Session duration: session

Cookie name: AnalyticsSyncHistory
Description: Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries
Session duration: 30 days

Cookie name: li_gc
Description: Used to store consent of guests regarding the use of cookies for non-essential purposes
Session duration: 2 years

How to delete cookies or control them

If you wish to restrict or block cookies set by this or any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this for a wide variety of browsers. You will also find details on how to clear cookies from your computer as well as more general information about cookies. For information on how to do this on your mobile phone’s browser, you will need to refer to your handset manual.

To find out more about how cookies are used by Birmingham City Council, please visit